Chantel Marais
Hotel Receptionist
chantel.m@themotif.co.za
+27 74 555 6666
Pretoria, ZA
Professional Summary
Professional Hotel Receptionist with 3 years of experience welcoming international guests, managing reservation systems, and handling cashups.
Work Experience
Front Desk Officer
2021-02 – Present
Protea Hotel, Pretoria
• Managed check-ins, check-outs, and room allocations using OPERA booking software.
• Handled client enquiries on local transport, tours, and restaurant reservations.
• Reconciled daily cash drawer files and processed credit card payments.
• Handled client enquiries on local transport, tours, and restaurant reservations.
• Reconciled daily cash drawer files and processed credit card payments.
Education
National Senior Certificate (Matric)
2015-01 – 2019-11
Hoërskool Garsfontein, Pretoria
Skills
Reservation Systems · Advanced
Client Communication · Expert
Basic Admin · Advanced
Languages
Afrikaans · NativeEnglish · Fluent
References
Marie van der MerweFront Desk Manager • Protea HotelEmail: m.vdmerwe@protea.co.zaPhone: +27 12 555 1200
Chantel Maraischantel.m@themotif.co.za
Page 1 of 1